Shipping policy
Candy Funhouse Shipping Policy (USA)
Processing Time:
Candy Funhouse processes and ships all orders within 3-5 business days.
Order Tracking:
Once your order has been processed and shipped, you will receive an email notification containing your tracking number and shipping details.
Shipping Rates (USA):
Shipping rates are provided before checkout.
Shipping Rates (Australia, Japan, and United Kingdom):
Shipping Rates: Calculate at checkout based on order weight, size, and destination.
Temperature Considerations:
Candy Funhouse does not take responsibility for any product damage due to weather conditions.
Please consider the destination climate before placing your order, especially during warmer months.
Delivered Packages & Stolen Items:
Once a package is marked as delivered by the courier (e.g., to a front door or mailbox), Candy Funhouse is no longer responsible for the item. If a package is lost or stolen after delivery, it is the customer’s responsibility to contact the courier directly to file a claim through their delivery insurance, if applicable.
We recommend monitoring your tracking information closely and choosing a secure delivery location whenever possible.